Carriers and services on this route
Three carriers cover this route. DHL provides the fastest service with connections via its Frankfurt hub to both Almaty and Astana. FedEx connects through its European network at competitive express rates. Qazpost (Kazakhstan Post) is the national postal operator with the widest last-mile coverage across Kazakhstan, including remote steppe regions and border towns unreachable by express couriers.
Kazakhstan is the world's largest landlocked country and the ninth-largest overall, spanning Central Asia with a population of 19 million. Almaty (formerly Alma-Ata) is the largest city and commercial hub, served by Almaty International Airport (ALA); Astana (formerly Nur-Sultan) is the capital, served by Astana International Airport (NQZ). Kazakhstan is a member of the Eurasian Economic Union (EAEU), sharing unified customs rules with Russia, Armenia, Belarus, and Kyrgyzstan. Around 5,000 Spanish nationals live in Kazakhstan, primarily in Almaty and Astana.
Delivery times in detail
Transit times are in business days from pickup in Spain to delivery in Kazakhstan. EAEU customs declaration is mandatory on all international shipments. Parcels connect via Frankfurt or Dubai to Almaty (ALA). Express services reach Almaty in 10-12 days; Astana in 11-14 days; economy services in 16-18 days. Remote regions (western Kazakhstan, Shymkent, Aktau) may add 2-3 days for last-mile.
How to pack your parcel for this route
Use double-wall boxes for this long-haul route: parcels transit via multiple hubs over 10+ days. Wrap fragile items with 5 cm of bubble wrap. Kazakhstan's extreme continental climate means parcels may experience temperatures from -30°C to +40°C in transit - protect temperature-sensitive items accordingly.
Practical tips for this route
Two route-specific points. First, Kazakhstan follows EAEU customs rules: personal imports up to 200 EUR per shipment and 31 kg enter duty-free. Above 200 EUR, EAEU customs duty (15%) and VAT (12%) apply to the amount exceeding the threshold. The annual personal import limit is 1,000 EUR per recipient, tracked across all shipments. Second, Kazakhstani postal codes are 6 digits. Almaty uses codes starting with 050xxx; Astana uses 010xxx; Shymkent uses 160xxx. Russian is widely used alongside Kazakh for addresses - using Russian or Latin transliteration for the city and street name is acceptable and often preferred by Qazpost sorting centres.
For a complete list of prohibited and restricted items on this route, see the customs section below.