How JetSend chooses the right carrier
Picking a carrier used to be a spreadsheet exercise: pull weight bands, divide by destination zone, hope the customs form is filled in correctly. JetSend turns it into a one-click decision. The calculator scores every available carrier on price, transit time and delivery type, then ranks them so you don't have to.
Behind the scenes we pull live quotes from each carrier's API at request time - so the price you see is the price you pay. Rates update automatically as carriers adjust fuel surcharges, peak fees or zone bands.
What every shipment includes
No matter which carrier you pick, every label printed through JetSend ships with the same baseline guarantees:
- Parcel insurance up to €500, with optional top-up cover for high-value goods.
- Free returns label generation, so customers can send items back without contacting you.
- Real-time tracking events pushed to your dashboard, your store and the recipient by email.
When something goes wrong
A missed pick-up, a stuck customs form, a lost parcel - it happens. Our support team handles the carrier conversation on your behalf, files the claim and keeps you posted until the parcel moves or the refund lands. You stay focused on your customers; we stay on the phone with the carrier.