Taobao Agent: Buy from Taobao in English

Taobao is one of China's biggest marketplaces, with millions of products at source prices - but buying from it in Europe isn't straightforward: the site is in Chinese, it rarely accepts European cards, and sellers don't ship outside China. JetSend is your Taobao agent: you choose the item and we buy it, check it at our warehouse in China and ship it to your door across Europe.

What is Taobao, and how is it different from 1688?

Taobao is Alibaba's consumer marketplace, built for individuals: it's where you'll find everything from fashion and tech to homeware and niche items that rarely reach European shops. Unlike 1688, which is wholesale and works in bulk, Taobao lets you buy by the single unit, which makes it ideal for personal shopping. The catch is that it's in Chinese and aimed at the domestic market, which is why most buyers in Europe use an agent.

Search Taobao in your language

Paste a Taobao link or type what you are looking for - we find the product for you, no Chinese needed. Pick an item to start your order.

How to buy from Taobao in English, step by step

The process with JetSend is simple - you don't need to read Chinese or hold a Taobao account:

1. Send us the item. Paste the Taobao link, upload a photo or describe it; we find the product and the seller for you.
2. Confirm your order. We show you an estimate in euros and, once you accept, we buy the item on your behalf.
3. We check it in China. The item arrives at our warehouse, where we confirm it matches your order - model, colour, size and condition - before it leaves the country.
4. Consolidation and delivery. If you've bought from several sellers, we combine everything into one shipment and send it to your address in Europe.

What you can find on Taobao

The range is huge: trend-led fashion and footwear, accessories and jewellery, electronics and mobile accessories, homeware, stationery and niche pieces that rarely make it to European shops. Here are a few products from our catalogue you can order today:

Sizing, shipping and customs: what to know

A few things are worth checking before you buy. Chinese sizes usually run smaller than UK and European ones, so always check the seller's size chart in centimetres. Product details come from the seller's listing, which is the source of truth; we confirm the item matches your order, not its technical specifications. On shipping, combining several purchases into one parcel lowers the cost of international transport, and any import duties depend on the type of product and its value. We show you an estimate in euros before you confirm, so you know what to expect.

Why use JetSend as your Taobao agent

Going through an agent removes Taobao's three big hurdles: the language, the payment and international shipping. With JetSend you handle everything in English, pay in euros and receive in Europe, with each order checked at source. We work only with Taobao, 1688 and AliExpress - the most reliable platforms on the Chinese market.

See also: buy wholesale from 1688, our China catalogue and shipping to Europe.

Frequently asked questions

Can you buy from Taobao in English? Taobao itself is in Chinese, but with an agent like JetSend you order in English, pay in euros and have the item delivered to you in Europe.

Do I need a Chinese account or to read Chinese? No. Just send us the link, a photo or a description of the product, and we handle the purchase and everything with the seller.

How long does delivery take? It depends on the shipping method and how your orders are consolidated. We give you an estimate before you confirm the purchase.

What's the difference between Taobao and 1688? Taobao is for buying consumer items by the unit; 1688 is wholesale, for buying in bulk at source prices. If you're buying quantity to resell, 1688 usually works out better.